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At Sale Swift Ltd, we prioritize the protection of your privacy and the security of your personal information. This Privacy Policy outlines our practices concerning the collection, use, disclosure, and protection of your data.
- 1. Information Collection
- We gather information from you through various channels such as our online enquiry form, email correspondence, phone calls, postal communication, customer surveys, feedback submissions, and competition participation. Additionally, we collect website usage data through cookies. Please note that telephone calls to and from Sale Swift may be recorded for training and monitoring purposes. The information we typically collect includes personal details like your full name, mailing address, email address, telephone number, and property details if you're considering selling.
- 2. Use of Information
- We utilize the information we collect to facilitate the sale of your property, manage your account, and keep you informed about relevant services and offers. Furthermore, we personalize your experience on our website based on the data collected. We may share your personal information with trusted service providers who assist us in various functions related to property sales. This sharing is conducted under strict contractual agreements to ensure data protection compliance. Additionally, we may disclose information to regulatory or law enforcement agencies when required or permitted by law.
- 3. Data Retention
- We retain your information only for as long as necessary for the purposes for which it was collected. Our retention periods are determined based on the nature of the data and its intended use. We adhere to GDPR and other relevant legislation regarding data retention and deletion. After deleting or anonymizing your data, we may retain certain parts of it for legal compliance or fraud detection purposes.
- 4. Legal Basis for Data Processing
- We rely on two legal bases for collecting and using your personal information: consent and legitimate interest. Consent is sought when contacting you for marketing purposes or obtaining your information for specific services. You have the right to withdraw consent at any time. Legitimate interest is invoked when we believe you expect us to contact you with information about our products and services, or when providing you better service.
- 5. Marketing
- With your consent or under legitimate interest, we may use your personal information to provide you with information about our products and services via various communication channels.
- 6. Customer Analysis
- We analyze the information we collect to understand customer behavior and improve our services.
- 7. Access and Correction
- You have the right to request access to the information we hold about you and to correct any inaccuracies. Please contact us via email or post to exercise these rights.
- 8. Cookies
- Our website uses cookies to track visitor activity and improve user experience. You can adjust your browser settings to refuse cookies, but this may impact certain website features.
- 9. Links to Third-party Websites
- Our website may contain links to external sites. We are not responsible for the privacy practices or content of these websites.
- 10. Policy Updates
- We regularly review and update our Privacy Policy. Any changes will be posted on our website.
- 11. Contact Information
- If you have any questions or concerns about our Privacy Policy or your personal information, please contact us via email or post.
Effective Date: 25th May 2018
Contact Information:
Email: legal@saleswift.com
Address:
FAO: Sale Swift Ltd
Telecom House
15 Broadway
Woodford Green
IG8 0HL